Hours of Operation

Hours of Operation

Operating Hours

We are a working ranch, as such we have daily chores with our own mini's and horses, and can be availble by appointment for phone consultations, and may return phone calls and phone messages at the following times:

Monday - Thursday: 10:00 AM to 2:00 PM, Pacific Time
Friday - Saturday - Sunday: Closed

If you have a question about a:

  • Product - please email me at jessica@earthsongranch.com so I can respond timely. Many of the most frequently asked questions are answered on our FAQ page so if you don't find them there be sure to email me.  
  • Previously placed order or on shipping - if it has been longer than two weeks since you placed your order, not counting holidays and weekends, please contact us via email so we can print out and research your order.

Holidays

We do take regular holidays off, including Federal Holidays, Good Friday,  Easter, the 4 days for Thanksgiving, a few at Christmas and New Years, somtimes the full week in between the two as well.

Processing & Shipping Days 

  • We process orders usually Monday through Thursday mornings.
  • We may blend and package through Friday morning depending on volume.
  • We ship Tuesday & Thursday & Some Friday.
  • You are invited to email us regarding a change or addition to a pending order and will do our best to get back to you as quickly as possible.
  • Monday is our busiest day as we are processing orders from Friday through Sunday, so typically we are not available to answer calls, but do phone back as soon as possible.
  • We are closed weekends and holidays so we do not answer the phone, nor do we respond to phone messages or emails during these time, but will on the next business day.

Thank you in advance for your understanding.  We look forward to being of service!

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